Responsible Business

We believe in building trust and longevity, ensuring our customers and communities can rely on us for generations to come. Through regulatory excellence and purpose-driven action, we’re shaping a better future.

A different kind of business

Our charitable purpose drives our strategic goal of being the most trusted insurer in our chosen markets. It shapes the way we do business, particularly our focus on doing the right thing for our customers and business partners.

This commitment to doing the right thing extends beyond our immediate stakeholders to the wider world. Our approach to Environmental, Social, and Governance (ESG) issues reflects our belief that long-term success depends on responsible and sustainable business practices.

Environmentally positive: Our Planet, Our Part

At Benefact Group, we’re proud to stand behind our initiative, ‘Our Planet, Our Part’, as part of our commitment to environmental responsibility. We've set clear targets with the aim of helping address climate change and support a wider, more positive impact on our industry and economy.

Learn more about our Group goals

Net Zero by 2040

Ecclesiastical is committed to achieving net-zero carbon emissions by 2040. And, we’re going further with our plans and removing our historic direct impact.

Insuring responsibly, operating sustainably

We don't underwrite the most climate-harming industries, and we're continually finding ways to decarbonise our direct operations.

How we invest

We don’t invest in the most climate-harming industries through our sustainable investment policy via EdenTree, you can find their impact report here.

Supporting customers

With specialist risk guides designed to help build resilience and adapt to the new and evolving risks climate change presents.

Socially positive: Supporting people and communities

We promote fairness, inclusion and wellbeing by creating a supportive and empowering environment for our colleagues. Together, we use our time, resources and skills to give back to the communities we serve.

See the difference we make

Growing to give

Our purpose drives us to contribute to the greater good. As a Group, we’ve given £250 million to worthy causes over the last 10 years.

We all belong

Our people make us who we are. We celebrate differences and support wellbeing, growth, and flexibility to foster a welcoming environment. Ecclesiastical continues to be a founding and supportive signatory to the Women in Finance Charter. We are also a founding signatory to the Autism Accessible Employer Charter which launched in July 2025. We are proud to have achieved Investors in Diversity Silver reflecting our commitment to be a business where everyone can belong.

Colleague impact

In 2024, 95% of Ireland colleagues completed volunteering and donated more than €16,000 to good causes

Climate support

We involve customers and partners in our giving initiatives, whether it’s nominating in our Movement for Good, or giving to the causes they care about.

Governance: Trusted, transparent, accountable

We aim to be the most trusted insurer, holding ourselves to the highest standards of accountability and transparency.

We also demand high standards of our partners and suppliers and achieve this by setting standards of conduct, fair payment terms and respecting human rights.

Strong leadership

Our Board ensures strategic alignment with ESG goals.

Trusted by customers

We maintain robust financial and ESG risk frameworks to ensure long-term stability.

Transparency

We publish audited financial statements.

Ethical standards

Our code of conduct includes anti-bribery policies and whistleblowing protections.

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Women in Finance Charter

We are pleased to be one of the founding signatories of the Women in Finance Charter and we have been part of the journey since the charter was launched in 2022.

Our Charity Partners

Good corporate citizenship is embedded into all that we do. We demonstrate a deep and lasting commitment to giving back to the communities where we live and work, helping people in need and contributing to the greater good of society.