privacy policy
Privacy Policy
Privacy policy and consent to use of data
This website is operated by Ecclesiastical Insurance Office plc, providers of financial products and insurance solutions (EIO).
Introduction to Privacy Policy
We are committed to the privacy and confidentiality of information provided by you to us. This Privacy Policy describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through the website where such Personal Data is protected by the Data Protection Act 1988 and 2003. The term Personal Data refers to personally identifiable information about you, such as your name, job description, health related data, birthday, e-mail address or mailing address.
Please note that by submitting personal data manually or in electronic form to us and/or by using our website you give your consent that all personal data that you submit may be processed by us in the manner and for the purposes described below.
Notification of changes to this Statement
We are continually improving our methods of communication and adding new functionality and features to this website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you of the changes via this page. We encourage you to check this page frequently.
Collection of Personal Data including e-mail addresses
You may choose to register to receive additional information or services from us. When you register, we request personal information about you such as your name, postal address, email address, telephone numbers and we may ask for information which enables us to provide a personalised service to you. The information you give us is either manually or electronically stored in our databases.
We sometimes supplement the information that you provide with information that is received from third parties. If you contact us by telephone, your call may be recorded or monitored in order to improve our service.
We also reserve the right to monitor your communication with us by mail, voice, email or any other form of transmission for the purposes of quality control, security and other business needs.
Use of Personal Data
We process your Personal Data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. When we ask you for Personal Data, we tell you the purposes for which we will process that data. Some of these purposes may include the following:
To provide the financial products you specified
To arrange the insurance cover you specified
In the process of your claim form
For the purposes of accounting
To contact you occasionally to inform you of products and services provided by us
To process your request for information
To help diagnose any problems with our server and administer our website
To process your job application.
Anonymous data collected through this website
In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, we use technology to track which pages of our website our visitors view. We also use technology to determine which Web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website.
We use this anonymous data to improve the content and functionality of this website and our e-mail updates, to better understand our customers and visitors, and to improve the services we offer.
Cookies
In order to collect the anonymous data described in the preceding paragraph, we may use temporary cookies that remain in the cookies file of your browser until the browser is closed.
Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computers hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.
We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of Ireland.
We may also perform IP lookups to determine which domain you are coming from (i.e: aol.com, yourcompany.com) to more accurately gauge our users' demographics.
Disclosure of your Personal Data
We do not share, sell or distribute your Personal Data with unrelated third parties, except under these limited circumstances:
In order to provide you with the specific service you require or to look after products you have with us, we may disclose various details about you to our insurance partners, underwriters, loss adjusters and other agents.
We will keep your name, address and contact details on our database and may from time to time use that information to make you aware of our additional products, services and developments in the financial services sector generally which may be of interest to you. If you do not want your contact details used for these purposes, please email your details to let us know by following the "unsubscribe" procedure set out below.
We may contact you by letter, telephone or email for this purpose. You can stop receiving this information if you wish by using any means convenient to you.
Personal Data may occasionally be transferred to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to support our information technology or to handle mailings on our behalf.
We may share or transfer the information in our databases to comply with a legal requirement for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, dissolution or similar event.
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Ecclesiastical Insurance Office plc or substantially all of its assets or substantially all of the assets of the Irish branch are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.
Sensitive information
From time to time we may ask you to provide some sensitive information, particularly relating to health or offences, if you apply for products such as pensions, life assurance and some types of insurance. If we do ask for this information, we will treat it in the strictest of confidence, and only use it for agreed purposes.
Data Integrity and Security
We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. The security measures in place on our website and computer systems, aim to protect the loss, misuse or alteration of the information you provide to us. We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
Data Access and Corrections
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a small charge. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by sending an email to ireland@eigmail.com.
Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us and any current contracts of insurance which are still in force.
If you wish to make a subject access request, relating to personal information held about you by the Ecclesiastical Insurance Group of companies, please write to:
The Data Protection Officer
Ecclesiastical Insurance Office plc
Fitzwilliam Business Centre,
77 Sir John Rogersons Quay
Dublin 2
Links to other websites
This website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.
Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally it simply enables us to compile statistics about the use of these hyperlinks.
Transfer of Data Abroad
If you are visiting this website from a country other than the country in which our servers are located, (currently the UK) the various communications will necessarily result in the transfer of information across international boundaries.
By visiting this website and communicating electronically with us, you consent to the processing and transfer of your data as set out in this section.
Unsubscribe
We hope you will be delighted with our services. If you no longer wish to receive information from us and want to be removed from our standard mailing list you can "unsubscribe" by email or post by contacting us at the address given below. Please allow twenty eight days for the unsubscribe process to be completed.
Remember that by stopping the information that you receive from us about our products and services may not benefit you. For example, you may not hear about a new mortgage or additions to our insurance that may save you money.
Governing Law
This Privacy Policy forms part of our website Terms of Use and as such shall be governed by and construed in accordance with the laws of Ireland. You agree to submit any dispute arising out of your use of this website to the exclusive jurisdiction of the courts of Ireland.
Feedback
We welcome comments about this Privacy Policy. If you have any questions about this Statement, our Data Protection Code or any part of our service, you may contact us by emailing ireland@eigmail.com or telephoning 01 662 4933.
Our address is:
The Data Protection Officer
Ecclesiastical Insurance Office plc
Fitzwilliam Business Centre,
77 Sir John Rogersons Quay
Dublin 2
