claims
Our reputation for settling claims is as important as the cover itself. With Ecclesiastical, you can rest assured that well be there to provide support at every stage of the claims process.
Service excellence is our goal and by asking you for feedback following conclusion of claims we continually assess our performance.
Every interaction is our opportunity to impress and demonstrate that we provide a quality service thats customer driven.
Quality service, customer driven
Our philosophy is to treat each customer the way we would like to be treated ourselves: with integrity, empathy, promptness, fairness and expertise. We recognise a moral obligation as well as contractual responsibility when managing claims. This approach underpins our tradition of integrity and honesty - which are at the heart of everything we do.
How you and your customers can contact us
You can report a new insurance claim 9am to 5pm Monday to Friday by calling us on 01 662 4933.
Out of hours please use our claims hotline 24 hours a day, seven days a week by calling 01 2611 488
