claims service standards
We aim to:
give immediate and meaningful responses to all notifications within 24 hours of receipt
respond to all other correspondence within five working days
make payments within 48 hours of customer agreement
If you would like to discuss any claim, then please telephone our Claims Department on 01 662 4933
If you have any suggestions on how we could improve our service to you, or if you are not satisfied with the way we have dealt with a claim and require a copy of our complaints procedure, please contact:
Claims Manager
Ecclesiastical Insurance Office plc
Fitzwilliam Business Centre,
77 Sir John Rogersons Quay
Dublin 2
Email: ireland@eigmail.com
